Delivery & Returns

Delivery 

Thank you for your purchase from Coast & Country Cornwall.

We will send you a confirmation email to acknowledge receipt of your order.

We aim to dispatch orders that are in stock as soon as possible but some items have a production lead time of up to 2 weeks.

N.B We currently only offer orders to a Uk based address.

If you live in Europe / Worldwide please contact us at coastandcountrycornwall@outlook.com to discuss postage options.


Refund 

We really want you to love your purchase from Coast And Country Cornwall and hope that a refund will never be necessary.
However, If for whatever reason you are unhappy with your purchase please return the unused product to us within 14 days of receiving your order with proof of purchase and we'll happily exchange or refund.
Bespoke orders will not be eligible for return or exchange.
Please contact us via email at coastandcountrycornwall@outlook.com with your full name and order number to initiate your return.
N.B With the exception of faulty items, we are unable to reimburse postage costs. 
We would therefore recommend that you use a tracked service to ensure you have full cover for the full value of the item in case for whatever reason the parcel fails to reach us.
Once returned, we will refund the person who originally placed the order to the original payment method.
We aim to process returns within 14 days.